23.09.2026
MyNETZSCH: NETZSCH Pumps & Systems‘ Digital Customer Portal
Order spare parts, access machine information, view documents: All on a single platform, available round the clock. MyNETZSCH is the digital customer portal from NETZSCH Pumps & Systems.
As a global specialist in handling complex media, our customers’ satisfaction is our top priority. That’s precisely why we have developed a digital customer portal for you.
Digital service reimagined
Spare parts, documents, data
Industrial plants do not operate outside office hours, and neither should the service keeps them running. With MyNETZSCH, we are providing a digital service platform giving operators and service managers access to all relevant information and processes relating to their NETZSCH products: Anytime, anywhere and fully personalised. The portal brings together all digital services on a single platform. From ordering spare parts based on individual pricing terms through order tracking to accessing technical documents and tutorial videos – you’ll find everything you need here. Using your pump’s serial number, you can access the spare parts list and equipment information instantly, with no waiting times and no need for follow-up enquiries.
Transparency and efficiency in daily operations
MyNETZSCH is tailored to the specific requirements of day-to-day industrial operations. Quotations, orders and invoices can be accessed centrally, delivery dates are displayed in real time and the integrated user management system enables flexible administration of access rights within a company. The platform is access-controlled and tailored to each customer’s terms and conditions – ensuring maximum transparency with minimal process friction. The digital platform significantly reduces the communication burden, shortens ordering and information processes and makes service operations independent of business hours and availability.
Register for MyNETZSCH now
Signing up for MyNETZSCH is pretty easy. Once you’ve filled in the registration form, your application will be reviewed. Registered users will get their personal login details and can access all the platform’s features immediately.
MyNETZSCH is constantly being developed to tailor the digital service even more closely to your needs. Further features are already in the pipeline. For even better service, transparency and the future.
