Legal
Privacy Policy
We appreciate your visit of our website and your interest in our services. The protection of your personal data and your right to informational self-determination is very important to us. We collect, process and use personal data exclusively in accordance with the General Data Protection Regulation (hereinafter also referred to as "GDPR") and the applicable country-specific data protection regulations.
In the following, we inform you as a data subject as well as the public about the type, scope and purpose of the personal data we collect, use and process. In addition, you as a data subject are informed of the rights to which you are entitled by means of this data protection notice. If you do not agree with these provisions, please do not access this website or use it in any other form. If you have any questions or other concerns, please do not hesitate to contact us. For this purpose, you can use the contact mentioned under Section II.
I. Data Controller
The responsible party (Data Controller) within the meaning of the general data protection regulation and other applicable data protection provisions is:
NETZSCH Asia Pacific Pte. Ltd.
16N Enterprise Road
Enterprise 10
627662 Singapore
Phone: +65 6863 4453
E-Mail: info.nap@netzsch.com
Website: www.pumps-systems.netzsch.com
II. Data Protection Officer
The data protection officer of NETZSCH Group is:
Dr. Georg Schröder, LL.M., Attorney/Data Protection Officer
legal data Schröder Rechtsanwaltsgesellschaft mbH
Prannerstrasse 1
80333 Munich
Germany
Phone: +49 89 954 597 520
E-Mail: datenschutz@netzsch.com | Georg.Schroeder@legaldata.law
Data subjects may contact the data protection officer at any time with any questions and to assert rights or make other suggestions regarding data protection.
III. Processing of personal data
1. General information about visiting our website
If you visit our website for information purposes only, it is generally not necessary for you to provide personal data. In this case, we collect and use only those of your data that your Internet browser automatically transmits to us, such as your browser type (including version) and browser settings, the operating system used by the accessing system, the date and time of accessing one of our websites, the name of your Internet Service Provider, your IP address and the website from which you visit us. When collecting and processing this data, we do not draw any conclusions about the data subject. The data is stored separately from any other personal data provided by a data subject. The data is collected and processed solely to enable the use of the web pages you have accessed, for statistical purposes and to improve our Internet offering.
2. Cookies
3. Other tracking tools
Bing Ads Conversion
We use Bing Ads Conversion. Conversion tracking allows us to determine how successful individual advertising measures are. The purpose of this is to show you advertising that is of interest to you and to make our website more interesting for you. The legal basis for the processing of your data is Art. 6 para. 1 lit. a GDPR.
These advertisements are delivered by Microsoft. For this purpose, we use cookies that can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Bing ad, Bing Ads will store a cookie on your PC. These cookies generally lose their validity after 30 days and are not intended to identify you personally. These cookies enable Bing Ads to recognize your Internet browser. If a user visits certain pages of a Bing Ads customer's website and the cookie stored on their computer has not yet expired, Microsoft and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Bing Ads customer. Cookies can therefore not be tracked via the websites of Bing Ads customers. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Bing Ads. Based on these evaluations, we can recognize which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information.
Due to the marketing tools used, your browser automatically establishes a direct connection with the Microsoft server. We have no influence on the scope and further use of the data collected by Microsoft through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of Bing Ads Conversion, Microsoft receives the information that you have accessed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Microsoft service, Microsoft can assign the visit to your account. Even if you are not registered with Microsoft or have not logged in, it is possible for the provider to find out your IP address and store it.
You have the right to object to this. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. Otherwise, please contact Microsoft directly to exercise your right to object.
Microsoft is certified in accordance with the EU-U.S. Data Privacy Framework, which guarantees an appropriate level of data protection. A transfer of personal data to the USA is therefore based on the adequacy decision of the European Commission (Art. 45 GDPR). Further information about Microsoft: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
Further information on data protection at Microsoft can be found here: https://privacy.microsoft.com/de-de/privacystatement
Google Analytics
We use Google Analytics on our websites, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of our websites is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on our websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of our websites (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to our website: Disable Google Analytics.
You can find more information about this at tools.google.com/dlpage/gaoptout or at https://marketingplatform.google.com/about/ (general information about Google Analytics and data protection). We would like to point out that on our websites Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking).
Google Tag Manager
We use the Google Tag Manager tool on our website. Google Tag Manager is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google Tag Manager, we can manage the JavaScript and HTML tags set on our site. Tags are small code elements with which we can measure traffic and visitor behavior on our site, evaluate the effectiveness of our advertising, set up remarketing and target group orientation and test and optimize our website. Google Tag Manager does not use its own cookies and does not collect any personal data itself. It triggers other tags, which in turn may collect personal data. However, Google Tag Manager does not access this data.
The legal basis for the processing of your personal data is your consent pursuant to Art. 6 para. 1 lit.
a) GDPR.
Further information on data protection at Google can be found here: https://policies.google.com/privacy
Campaign Manager
We use the online marketing tool Campaign Manager from Google. Campaign Manager is a service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, Tel: +353 1 543 1000, Fax: +353 1 686 5660 ("Google").
Campaign Manager uses cookies to serve ads that are relevant to users, improve ad campaign performance, or prevent a user from seeing the same ads more than once.
By means of a cookie ID, Google records which ads are displayed in which browser and can thus prevent ads from being displayed more than once. In addition, Campaign Manager can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a Campaign Manager ad and later uses the same browser to visit the advertiser's website and make a purchase.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server.
Through the integration of Campaign Manager, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us.
If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or you have not logged in, it is possible that the provider collects and stores your IP address.
The Campaign Manager (Google Doubleclick) cookies used enable us to track whether you perform certain actions on our website after you have called up one of our ads on Google or on another platform via Campaign Manager or clicked on it (conversion tracking). This allows us to send you targeted advertising.
The legal basis is consent pursuant to Art. 6 para. 1 lit. a) GDPR.
The stored data will be deleted by us as soon as it is no longer required for our purposes.
You can prevent cookies from being stored by setting your browser software accordingly. You can deactivate the display of personalized advertising via a browser plug-in at: https://support.google.com/ads/answer/7395996?hl=de
You can also disable the display of personalized ads here.
For more information, please see Google's privacy policy: https://policies.google.com/privacy?hl=de
Privacy policy for advertising measures: https://policies.google.com/technologies/ads?hl=de
Cookiebot
On our site we use the consent management tool "Cookiebot" from the company Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark.
With the help of Cookiebot, you will be shown a so-called cookie banner when you first access our site, in which you can manage your consent to the setting of cookies or the use of cookie categories. You can also access the cookie banner at any time later and change your cookie settings.
The settings you make are stored in separate cookies, and personal data is also transmitted to Cookiebot. These are the following categories of data:
- Anonymized IP address,
- Date and time of consent,
- Browser details,
- The URL of our subpage from which you gave your consent,
- A random and encrypted key,
- The consent status, which serves as proof of consent.
Cookie consents given with the help of Cookiebot are stored for a period of 12 months.
The legal basis of the data processing is our legitimate interest in the data protection-compliant management of user consent to the setting of cookies on our site (Art. 6 para. 1 lit. f) GDPR).
For more information, please see Cookiebot's privacy policy at: https://www.cookiebot.com/en/privacy-policy/
Cloudflare
We use the services of the company "Cloudflare" (Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA) to increase the availability and security of our website.
Cloudflare provides a so-called Content Delivery Network (CDN). This means that website operators can make certain page content available not only on their own servers, but also on servers of CDN providers. If the CDN servers are located closer to the user than the website operator's servers, the use of a CDN regularly results in faster loading times for the user. When users call up the page of such a website operator, they therefore establish a connection not only to the website operator, but also to the CDN operator.
In addition, Cloudflare provides website operators with security functions that can be used, in particular, to fend off automated attacks on the website. Due to the use of these functions, the availability of our website and the offers contained therein can be ensured.
Cloudflare sets cookies for the purposes outlined above and may process the following categories of data in particular as a result:
- IP address,
- End device of the user,
- Traffic data between user and website operator, e.g. pages accessed, date and time of access.
You can completely prevent the processing of your personal data by Cloudflare by disabling the execution of script code in your browser settings or by integrating a so-called script blocker into your browser.
Cloudflare contractually undertakes, on the basis of so-called EU standard data protection clauses, when transferring personal data out of the European Economic Area, to ensure that the recipients observe a data protection standard that is substantially equivalent to the European one. Please note, however, that we cannot ensure that Cloudflare will be able to comply with these contractual obligations in every case.
The legal basis for data processing is our legitimate interest in the continuous and secure operation of our website and the defense against hacker attacks (Art. 6 para. 1 lit. f) GDPR).
For more information, please see Cloudflare's privacy policy at: https://www.cloudflare.com/en-us/privacypolicy/
Facebook plugin
Functions of the social network Facebook are integrated on this website. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.
When you visit this website, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited this website with your IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. You can find more information on this in Facebook's privacy policy at: https://de-de.facebook.com/privacy/explanation.
If you do not want Facebook to be able to associate your visit to this website with your Facebook user account, please log out of your Facebook user account.
The Facebook plugins are used on the basis of your consent, Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing carried out by Facebook after forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in an agreement on joint processing. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the secure implementation of the tool on our website in accordance with data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert your data subject rights with us, we are obliged to forward them to Facebook.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.
Microsoft Clarity
This website uses Microsoft Clarity, an analysis software from Microsoft (Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland).
With the help of Microsoft Clarity, usage behavior on our website can be recorded and evaluated. This concerns, for example, information on how much time users spend on which subpages, which links they follow or which click and scroll behavior is registered on our site. This information can be used to create a statistical heat map showing which areas of the website are visited and how often. The information collected by Microsoft Clarity is transmitted to Microsoft servers and processed there.
The following information is processed
- IP address
- Date and time of access
- Click and scroll behavior on the website
- End device, operating system, internet browser
- Geographical information (country)
This serves the purpose of continuously improving the user-friendliness of our website by evaluating user behavior.
The legal basis for data processing is your consent in accordance with Art. 6 para. 1 lit. a) GDPR.
Microsoft's privacy policy is available at: https://privacy.microsoft.com/de-de/privacystatement
Tawk.to
Our website offers the option of using Tawk.to. This is a live chat software. The chat is integrated in the source code. This is made possible by a script. By using the chat, you automatically use the services of Tawk.to. The data collected includes Chat history, IP address at the time of the chat and country of origin. This data is not passed on to third parties and is used exclusively for protection and internal statistics. The data is not used to identify you personally. They are not stored beyond the one processing operation. It is deleted after the chat. The purpose and scope of the data collection and the further processing and use of the data by Tawk.to as well as your rights in this regard and setting options to protect your privacy can be found in Tawk.to's data protection information: https://www.tawk.to/privacy-policy
Further information about Tawk.to: tawk.to inc, 187 East Warm Springs Rd, SB298, Las Vegas, NV, 89119, USA.
Integration of YouTube videos
We have integrated YouTube videos into our online offering, which are stored on www.YouTube.com and can be played directly from our website. YouTube is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
When you visit the website, YouTube receives the information that you have accessed the corresponding subpage of our website. Log files are also transmitted. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
Further information on the purpose and scope of data collection and its processing by YouTube can be found in Google's privacy policy. There you will also find further information on your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy
Wiredminds
Our website uses the pixel-counting technology of wiredminds GmbH (www.wiredminds.de) to analyze visitor behavior. In the process, data may be collected, processed and stored, from which usage profiles are created under a pseudonym. Where possible and reasonable, these usage profiles are completely anonymized. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and are used to recognize the Internet browser. The data collected, which may also include personal data, is transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left behind by visits to the websites to create anonymized usage profiles. The data obtained in this way will not be used to personally identify the visitor to this website without their separately granted consent, and it will not be merged with other personal data. Insofar as IP addresses are collected, they are immediately anonymized by deleting the last number block.
4. Use of our other offered services
Further data when visiting this website will only be collected and processed if you voluntarily provide us with this data when making use of services offered separately on our websites. We would like to point out that in this context there is no legal or contractual obligation to provide your personal data. However, if you do not wish to provide your personal data, the use of our services may be restricted or excluded.
Contact via our website
Based on statutory provisions, our website contains data that enable a quick electronic contact to our company, as well as direct communication with us, which also includes an e-mail address. If a data subject contacts the controller by e-mail or by using a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted on a voluntary basis by a data subject to the controller will be stored for the purpose of processing or contacting the data subject.
IV. Processing purposes and legal basis and legitimate interest
When you use personalized services, we process the personal data you provide in each case for the purpose of providing the service you requested.
We use the personal data collected in connection with contacting us via our contact form exclusively for the purpose of processing or contacting the data subject. The legal basis for this is our legitimate interest (Art. 6 para. 1 lit. f GDPR).
V. Storage period and routine deletion
The legislator has enacted a variety of storage obligations and periods. The duration of the storage of personal data is also based on these. After expiry of these periods, the corresponding data is routinely deleted or its processing is restricted. If data is not affected by this, it is deleted as soon as the respective purpose no longer applies.
Subject to further processing purposes (e.g. inquiry via the contact form), we store the personal data that you provide to us in the course of contacting us only until the time of completion of your inquiry or, at the latest, in accordance with the internal deletion period.
VI. Rights of data subjects
According to the General Data Protection Regulation, you as a data subject have various rights in connection with the collection and processing of your personal data, which we would like to outline below.
In principle, the data subjects can assert these rights at any time. In order to assert these rights and in the event of questions in this regard, we ask the data subject to contact our contact person (see Section II). He or she will be happy to answer your questions and, in individual cases, take the necessary measures to implement the rights asserted by the data subject without delay.
Right of confirmation and access
Every data subject has the right to obtain confirmation from the controller as to whether the personal data concerned are being processed. If this is the case, the data subject also has the right to obtain free information about the personal data stored about him or her and a copy of this information.
Right of rectification
Every data subject shall have the right to obtain the rectification without undue delay of inaccurate personal data concerning him or her. Furthermore, he or she has the right to request the completion of incomplete personal data - also by means of a supplementary declaration - taking into account the purposes of the processing.
Right to erasure
Every data subject shall have the right to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the following grounds applies and insofar as the processing is not necessary:
- The personal data was collected or otherwise processed for purposes for which it is no longer necessary.
- The data subject objects to the processing and there are no overriding legitimate grounds for the processing.
- The personal data has been processed unlawfully.
- The data controller is otherwise legally obligated to delete the data.
- The personal data was collected from children in the context of information society services.
If the personal data has been made public by us as the controller and we are obliged to erase it, we shall implement reasonable measures, taking into account the available technology and the cost of implementation, to inform other data controllers which process the published personal data about the data subject's request for erasure. Furthermore, we inform these other controllers that the data subject has requested the erasure of all links to the personal data or copies or replications of the data, unless the processing is necessary.
Right to restriction/blocking of processing
Every data subject has the right to obtain from the controller the restriction of processing where one of the following conditions is met:
- The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
- The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
- The controller no longer needs the personal data for the purposes of processing, but the data subject needs it for the assertion, exercise or defense of legal claims.
- The data subject has objected to the processing and it is not yet clear whether the legitimate grounds of the controller outweigh those of the data subject.
Right to data portability
Every data subject shall in principle have the right to receive personal data concerning him or her, which has been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance by the controller to whom the personal data were provided, provided that the processing is based on consent or on a contract and the processing is carried out with the help of automated procedures.
In addition, the data subject has the right to obtain that the personal data be transferred directly from one controller to another controller, insofar as this is technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.
Right to object
Every data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to processing of personal data concerning him or her, where such processing is carried out for the purposes of protecting the legitimate interests of the controller or of a third party.
In the event of the objection, we shall no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defense of legal claims.
If personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. If the data subject objects to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.
Right to lodge a complaint
Every data subject has the right to lodge a complaint with a supervisory authority, irrespective of the above-mentioned rights and irrespective of other legal remedies, if he or she is of the opinion that the processing of personal data concerning him or her violates the provisions of data protection law.
VII. Data security
We would like to point out that data transmission via the Internet is essentially unsecured. It cannot be ruled out that transmitted data can be accessed by unauthorized persons and possibly even falsified. For secure communication with us, we offer encrypted communication by default via the SSL protocol, which we use for the transmission of your personal data. We also secure our website and other systems against loss, destruction, access, alteration or dissemination of your data by unauthorized persons using up-to-date technical and organizational measures. These are adapted to the state of the art in each case.
VIII. Recipients or category of recipients
Insofar as we transfer personal data to third parties, this is done in accordance with the provisions of data protection law and this privacy policy. We transfer the personal data to companies within the NETZSCH Group within the scope of the above-mentioned processing purposes. Service providers and vicarious agents employed by us may also receive data for the aforementioned processing purpose if they comply in particular with the duty of confidentiality. These are companies for IT services, logistics and printing services.
IX. Transfer to a third country or an international organization
When transferring data to external bodies in third countries, i.e. outside the EU or the EEA, we ensure that these bodies treat your personal data with the same care as within the EU or the EEA. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we ensure the careful handling of personal data through contractual agreements or other suitable guarantees.
X. Privacy policy social media
With this notice, we would like to inform you about what data we collect from you on our social media presences and how we use it.
You can find us in various social media with our own presence. Through this, we would like to provide you with a broad, multimedia offer and exchange information with you on topics that are important to you. In addition to the respective provider of a social network, we also collect and process personal user data on fan pages. We link to our presences in social networks on this website. For this purpose, we have linked to a graphic of the respective network.
No data is transmitted to the operators of the social networks when you load our website, but only when you actively follow the link to our profile on the respective social network.
When you access our profile page on a social network, the operator of the social network may set cookies on your end device, regardless of whether you have an account with the network or whether you are logged in there. Cookies are data packets that mark the user's end devices with a specific identifier. Cookies are primarily set in order to be able to display personalised advertising to visitors of the social networks, including our profile pages.
This is done, for example, by displaying to the user on the pages of the social network advertisements from advertising partners of the social network whose websites the user has previously visited. In addition, cookies enable us to compile statistics on the use of our profile page (e.g. number of page views, user categories).
If we receive such statistical analyses from the operator of the social network, the data is anonymised by the operator beforehand, i.e. it is not possible for us to assign usage data to an individual user. If you are logged in to the social network, however, the operator of the social network may be able to assign the visit to our profile on the social network to your account there.
We have no influence on which data is collected and transmitted by the operator of the social network, to which third-party recipients a transmission by the operator of the social network takes place and how long the data is stored by the operator of the social network. In this regard, we refer to the privacy policy of the respective social network.
Facebook
If you access our Facebook fan page, Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 D02 X525, Ireland (in the following: “Meta Platforms Ireland”), collects, stores and processes your personal data in accordance with Facebook's privacy policy. You can find the privacy policy here: https://www.facebook.com/privacy/policy/
The purpose pursued by us in processing your data on our profile page on Facebook is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
Within the framework of the "Facebook Insights" function, Facebook may provide us with the following data categories, among others, in anonymised / statistical form for the purpose of performance measurement and optimisation of our Facebook presence:
- Predefined interactions on our fan page
- Timestamp
- Country/city of the user
- HTTP language code
- Age/gender group
- Previously visited website (so-called referral URL)
- End device of the user
- Facebook user ID (if logged in)
With regard to the processing of insights data, there is a joint responsibility between Facebook and us, under which Facebook has assumed primary responsibility. This concerns the processing of insights data and the implementation of data subject rights. Please therefore contact Facebook directly regarding all obligations under the GDPR with regard to the processing of insights data. We will forward any requests we receive in this regard to Facebook. Further details are set out in the Joint Controller Addendum, which can be found here: www.facebook.com/legal/terms/page_controller_addendum
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via Facebook within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Meta Platforms Ireland may transfer personal data to the USA. Meta Platforms Ireland obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Meta Platforms Ireland assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
- Right to revoke consent pursuant to Art. 7 (3) GDPR
- Right to information according to Art. 15 GDPR
- Right to rectification and completion according to Art. 16 GDPR
- Right to erasure and to "being forgotten" according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right of objection according to Art. 21 GDPR
- Right not to be subject to a decision based solely on automated processing - including profiling - pursuant to Art. 22 GDPR
- Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR
Instagram
If you visit our Instagram channel, personal data will be stored and processed by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 D02 X525, Ireland, as provider of Instagram in accordance with Instagram's privacy policy. You can find the privacy policy here: https://privacycenter.instagram.com/policy/
The purpose pursued by us in processing your data on our profile page on Instagram is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
We use the statistics service Instagram Insights for the purpose of needs-based design and ongoing optimisation of our pages. This service records your activity on our site and makes it available to us in anonymised statistics. This provides us with information about, among other things, the interactions of our fan page visitors, the views of our page, the reach of posts, information about the activity of our subscribers, as well as information about which countries and locations our visitors come from, and statistics about the gender ratios of our visitors. It is not possible for us to draw conclusions about individual users or access individual user profiles.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via Instagram within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Meta Platforms Ireland may transfer personal data to the USA. Meta Platforms Ireland obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Meta Platforms Ireland assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
- Right to revoke consent pursuant to Art. 7 (3) GDPR
- Right to information according to Art. 15 GDPR
- Right to rectification and completion according to Art. 16 GDPR
- Right to erasure and to "being forgotten" according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right of objection according to Art. 21 GDPR
- Right not to be subject to a decision based solely on automated processing - including profiling - pursuant to Art. 22 GDPR
- Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR
X
When you visit our channel, Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (in the following: "Twitter"), as operator, stores and processes personal data to the extent described in the privacy policy.Twitter's privacy policy can be found here: https://twitter.com/en/privacy
The purpose pursued by us in processing your data on our profile page on Twitter is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
For the purpose of demand-oriented design and continuous optimisation of our pages, we use the statistics service Twitter Analytics. This service records your activity on our site and makes it available to us in anonymised statistics. This provides us with information on, among other things, impressions (how often a certain ad was viewed by Twitter users and by which target groups), conversions (e.g. website visits, registration) and other interactions (e.g. retweets, hashtag clicks). It is not possible for us to draw conclusions about individual users or access to individual user profiles.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via Twitter within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Twitter may transfer personal data to the USA. Twitter obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Twitter assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
- Right to revoke consent pursuant to Art. 7 (3) GDPR
- Right to information according to Art. 15 GDPR
- Right to rectification and completion according to Art. 16 GDPR
- Right to erasure and to "being forgotten" according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right of objection according to Art. 21 GDPR
- Right not to be subject to a decision based solely on automated processing - including profiling - pursuant to Art. 22 GDPR
- Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR
YouTube
On our YouTube channel you can find videos or helpful tips about our offer. The customer service team also professionally answers users' questions and comments on YouTube.
Personal data is stored and processed by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 D04 E5W5, Ireland (in the following: "Google"), as operator of YouTube, in accordance with Google's privacy policy. You can find the privacy policy here: https://policies.google.com/privacy?hl=en
The purpose pursued by us in processing your data on our channel on YouTube is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
With the help of YouTube's analytics functions, it is possible for us to carry out certain statistical evaluations to optimise our channel. This includes, in particular, details on the most popular videos (e.g. user dwell time, ranking of videos), target groups (e.g. countries, language settings, age and gender, activity times) and the reach of our channel (e.g. where users were redirected to a video from) and impressions (e.g. how many users have seen a certain ad). It is not possible for us to draw conclusions about individual users or access individual user profiles.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via YouTube within one year of the last communication with you. Public posts from you (e.g. in comments) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that Google may transfer personal data to the USA. Google obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, Google assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
- Right to revoke consent pursuant to Art. 7 (3) GDPR
- Right to information according to Art. 15 GDPR
- Right to rectification and completion according to Art. 16 GDPR
- Right to erasure and to "being forgotten" according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right of objection according to Art. 21 GDPR
- Right not to be subject to a decision based solely on automated processing - including profiling - pursuant to Art. 22 GDPR
- Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR
LinkedIn
On our LinkedIn page, we inform you about career prospects with us and you can contact us directly.
Personal user data is processed by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (in the following: "LinkedIn"). You can find LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy
The purpose pursued by us in processing your data on our profile page on LinkedIn is to provide information about our offers and services and to respond to any inquiries on our profile page. The legal basis for the processing is Art. 6 (1) f) GDPR. To this extent, public relations work is covered by our legitimate interests within the meaning of the provision.
We use the analytics functions provided by LinkedIn to optimise the performance of our LinkedIn page. In doing so, LinkedIn provides us with a statically prepared - i.e. anonymised - compilation of certain data. These include, among others, the following data categories: Conversions (achievement of certain targets such as registrations for events, leads), user actions (e.g. clicks, views of certain ads) and target groups (e.g. professional position, industry). It is not possible for us to draw conclusions about individual users or access individual user profiles.
In addition, we can also search for suitable candidates for vacancies based on certain characteristics (e.g. current position, skills, professional experience, salary expectations). In this way, we can be shown concrete LinkedIn profiles which we can contact directly.
You are not obliged to provide us with your data on our profile pages on social networks. If you do not want the operators of the social networks to collect data from you on our profile pages, you can prevent this by not accessing our profile pages.
We delete private messages that you send to us via LinkedIn within one year of the last communication with you. Public posts from you (e.g. in our timeline) we keep published permanently until you explicitly request their deletion.
The provision of our services generally requires the involvement of instruction-dependent processors, such as data center operators or other parties. External service providers who process data on our behalf are carefully selected by us and strictly bound by contract.
We would like to point out that LinkedIn may transfer personal data to the USA. LinkedIn obliges recipients outside the EU/EEA to comply with an appropriate data protection standard due to so-called EU standard contractual clauses. In addition, a transfer to a third country can also take place on the basis of the recognition of an adequate level of data protection by the European Commission (so-called adequacy decision).
In principle, LinkedIn assumes the fulfillment of your legal rights for us. However, you may also contact us regarding your rights listed below:
- Right to revoke consent pursuant to Art. 7 (3) GDPR
- Right to information according to Art. 15 GDPR
- Right to rectification and completion according to Art. 16 GDPR
- Right to erasure and to "being forgotten" according to Art. 17 GDPR
- Right to restriction of processing according to Art. 18 GDPR
- Right to data portability according to Art. 20 GDPR
- Right of objection according to Art. 21 GDPR
- Right not to be subject to a decision based solely on automated processing - including profiling - pursuant to Art. 22 GDPR
- Complaint to a data protection supervisory authority pursuant to Art. 77 GDPR